KEEPING
PROMISES:THE IMPACT OF BRANDS ON SOCIETY, PART ONE
DK Holland

Those timeless double-breasted
Brooks Brothers converse in hushed tones, their lean torsos recline gracefully
on the crisp white linen banquette. Every detail of their elegant appearance
is meticulous, and absolutely nothing is remarkable. The Brothers give a subtle
acknowledgment in your direction, but your attention has already been diverted
by the more demonstrative and sexy Benetton who, with elbow precariously balanced
on a mantle, is feverishly debating the flamboyant and totally pc Body Shop.
Her waist-length blonde Rasta hair tied by a thick hair knot at the back of
her head, she stands arms akimbo, quite a stunning sight in African tribal robes
and bejeweled, bare feet.
Body Shop struts back and forth in front of Benetton, thrusting her head back
confidently, very arrogant. Their two voices spiral up, dominating the room:
Body Shop's booming yet proper British accent jousts rhythmically with
Benetton's passionate streetwise Italian, since neither waits for the other
to complete a thought. This tires you as you eavesdrop. Nike, their mutual pal,
bobs up and down shouting impatiently to both of them to “Just do it!”
You quickly realize that not one of this trio makes much sense, and, somewhat
bored, you turn just in time to see that the casual, cool, khaki-clad Tiger
Woods1 has sauntered into the party arm-in-arm with none other than Barbie (recent
breast reduction duly noted), all dolled up in Ralph Lauren haute couture, amidst
a swarm of paparazzi. Now this is a photo op that's sure to sell truckloads
of papers!
Whether you're conscious of it or not, you're perpetually in attendance
at this fantasy party—we all are. We're exposed to hundreds of brands
every day in packaging, advertising, and on products, and we feel our lives
become just a little more exciting when the brands' glamour rubs off on
us. It's totally Hollywood, a complete manipulation. We know it, and we
just love it: Brands R Us.
How Could We Let This Happen?
Clubs, families, and religions have provided identity and a sense of acceptance
for the human race since the beginning of history. We've simply traded
in the old brands for newer, flashier, more convenient ones. We've quit
the country club and joined Polo by Ralph Lauren. The disenchantment in the
nuclear family as well as many religions in the America of the 1960s (along
with fraternities, sororities, cults, secret societies, clubs) allowed the new
phenomena of brands to fill a void, to take root and flourish. This sounds simply
appalling, and yet, in a way, it's a very positive evolutionary step. Many
cultures, democracies in particular, have encouraged individuality in the twentieth
century. And so individuals have incorporated into their lifestyles many different
means of self-expression in the form of hairstyles, handwriting, jewelry, clothing,
etc. Brands are responding to this by supplying products that, when adopted
by the individual “say” to friends, family, and passersby, “This
is who I am. This is what I stand for.” In contrast, the cultures of the
Orthodox Moslems or Hasidim, for example, dictate a lifestyle code in order
to honor God's will and overtly subjugate free will.
Brands provide, through their products, a lopsided and fallacious sense of belonging
(e.g., Members Only, Club Med, Izod), with no dues, no initiation rites, no
rules and no obligations (except the literal “buy in”). You're
automatically accepted, and you can drop out anytime you like with no repercussions!
Can you beat that? And the brand relates to your lifestyle; ergo, the brand
has relevance to you. The brand identity provides you with identity. That's
the promise the brand makes, and it's a promise it must keep or lose your
business. It's a very one-sided deal, not at all the same agreement you
make with your club, family, cult, or religion, all of which require a certain
degree of effort, commitment, and closeness in exchange for the rewards of belonging.
In Judaism and Catholicism, for instance, you must perform certain rituals,
study certain writings, and embrace certain beliefs. In turn, you receive salvation,
a benefit that is only realized in your afterlife. There's a hefty penalty
for dropping out: e.g., if you leave Judaism, as far as other Jews are concerned,
you “die,” figuratively speaking. If you leave Catholicism, your punishment
is that you are sent to hell, but only after you die, literally speaking.
In a fast-paced society, it's hard to find the time or energy for serious
study (all that reading—and no pictures!). In an age where your lifestyle
concerns are increasingly global, brands may allow you a way to take back some
control of your future.
This article is an excerpt
from DESIGN ISSUES by D.K. Holland, published
by Allworth Press and Communication Arts.
It can be ordered from the publisher by calling 1-800-491-2808, or by
visiting the Allworth Press Web site at www.allworth.com